Thursday, November 15, 2012

The iTunes Store is temporarily unavailable. Please try again later.

Two great apps, Jamis Bikes and Release Time by CleverStep overshadowed by iTunes technical issues
Clever mobile apps by CleverStep hidden behind iTunes issue
Quick error in Apple App Store got in a way of my search for a decent local sport mobile app, but I'm back on the right track again, with help of a friendly chat.

While digging up an ideal mobile app for local sports, I stumbled upon a mention about a modest yet brilliant project by a small startup called CleverStep. I rushed to App Store to find out more. To my surprise and pleasure at the same time, I already had one of their apps downloaded on one of my iPhones. The app is called Jamis Bikes and it is listed under Sports category. "It's getting warmer" - I thought to myself, before my mobile app detective train came to screeching halt, almost derailed.

'Almost' - because instead of being able to pull up details about that app, or downloading the other product of CleverStep's, I got slapped with an error message in iTunes when attempting to pull up my download/purchase history: "The iTunes Store is temporarily unavailable. Please try again later." I gave it some time, tried again later: the same issue.

Apple communities had a couple of hints, but nothing rally eliminated that pop-up. On the other hand, it felt a little better knowing that I wasn't the only one facing the red exclamation icon. I gave the standard troubleshooting routine a try, at no avail. Number of other forum discussions list tricks like:
We could not complete your iTunes Store request.
The iTunes Store is temporarily unavailable.
Please try again later.

Unfortunately, they didn't help either. Finally, someone just admitted that he contacted support and they "magically" took care of the issue. "Magical" - that was one of Steve Jobs's favorite adjectives while describing his systems. So I  trusted that suggestion; I tried that magical potion and it provided desired remedy rather quickly. He didn't say what he did, he just said I should be ok shortly. Yes, a chat with Apple Support rep, Leonard, put my local sport mobile app research train back in motion again. 

I've got 99 problems, but access to cool mobile apps ain't one of them!

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